In case you missed it, HRO Today recently reported the following: “A former president of national accounts at competitor ADP, Jay C. Rising, 50, has been named president of Hewitt’s

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The other day I was visiting a client site and was struck by how recent financial difficulties experienced by the client had impacted the workforce. As part of my job,

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That was the headline that greeted me when I opened up my Atlanta Journal Constitution Business section last Thursday.  Right there below the fold.  Plain as day.  My heart began

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A lot has been written about the connection between low employee morale and stress.  In fact, Melissa Bushman even claims it to be  “The most common cause of low employee morale.”

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Do a Google search on “employee morale” and you will get “about 1,020,000 hits”.  Evidently, it’s a pretty hot topic!  Actually, after I went through all the million plus hits,

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  The other day, I came across an interesting graph a client of mine had copied from a BusinessWeek article.  I’ve been trying to find it online, to no avail. 

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Because much of my practice focuses on helping companies and HRO providers improve the outsourcing relationship for cost, quality and service levels, in my job I see many broken HRO

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In March of 2006, a study by Forrester Research was released which ranked ExcellerateHRO as a “Leader” among HR BPO providers.  Excuse me?  I mean who were these guys?  Anyone

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Next in our “How did they get here” series, I take a look at ADP, perhaps the most acquisitive organization in the payroll / HR / benefits space.  As such,

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The other day I was trying to remember what happened to a company in the benefits administration space I used to deal with quite regularly.  Of course, as been happening

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Hewitt’s very public financial difficulties continue today, days after announcing quarter-end September 30, 2006 financial results.  It is not my intention to single out Hewitt by writing about them again. 

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Today is Election Day!!!  After today, we will no longer be bombarded with political ads slinging mud right out of our TV sets.  After today, most of the nightly news

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This past week, President Bush resurrected the issue of Social Security Reform.  As part of this political season, it seems he wants to flex some presidential muscle by attempting to

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From time to time companies exhibit moments of organizational maturity not often enough seen in the market.  This week’s moment comes to us courtesy of Hewitt Associates’ Mike Wright, global

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Nearly one year ago, Double Dubs graciously asked me to be a regular contributor on this most amazing blog of his.  I think all of us can agree that what

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The last two weeks I wrote about the ineffectiveness of traditional claims audit and the inherent conflict of interest some companies face when they perform such audits.  This week I’d

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Last week, Barbara Martinez wrote a very in-depth article which appeared on the front page of the Wall Street Journal (September 18, 2006; Page A1).  A subscription to WSJOnline is

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In a prior post I wrote about the Total Cost of Ownership (“TCO”) in the context of risk.  Today I would like to write about techniques to measure the cost

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Last week I promised to write about measuring risk related to group benefit plans and techniques on evidence based cost avoidance (when I put it that way, it sounds so

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Many regular readers of SystematicHR know that I conducted a Total Cost of Ownership study to determine the cost of benefits administration. The results were released last December. Double Dubs

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