HR Technology
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HR Service Delivery: Question 5
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Are people spending money to alter our tools? Good ‘ol performance management is a nice scenario here. In the old days when we had a staff of people creating spreadsheets, sending them to managers, getting them back for data scrubbing,…
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HR Service Delivery: Question 4
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Can we cut our costs significantly? We’re not talking about simply cutting costs and eliminating services. We’re actually talking about discovering the current levels of service utilization and comparing that against a future service delivery scenario. Let’s say you could…
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HR Service Delivery: Question 3
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Are there any customers for whom support is extraordinarily high or low? Let’s face it, sometimes the support costs for a group of people catches you off guard. When there is more support required than you expected, you know how…
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HR Service Delivery: Question 2
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Which of our customers need vastly more service than others? Sometimes there will be a specific business unit or group of individuals (salespeople or executives for example) who simply require more time and attention. The first question is obviously to…
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HR Service Delivery: Question 1
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What follows is literally 3 weeks of questions around HR service delivery. These are questions that we can ask ourselves that can help diagnose porblems, solutions and opportunities. Hope you enjoy. ho uses our services and technology in ways we…
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SystematicHR’s Thoughts for 2008
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I suppose that I do need to put together a list of things I’m especially interested in this year. Many of these are already trends. Some of these will never be, but are things perhaps only I am interested in….
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Web 2.0: Ajax versus Adobe Flex
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As we get more Web 2.0 applications in the HR arena, perhaps it deserves a short explanation of what some of the competing technologies are. When we’ve talked about Web 2.0, (again, defining it as the delivery of a rich…
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Rumors and News in the HR Technology Space
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So I took a brief 3 week pause from writing in December and quite a bit happened. Here is a brief summary of the news: December 4: Reuters reported a rumor that Microsoft was looking at a possible acquisition of…
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SuccessFactors ULTRA
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Out comes a new release of SuccessFactors popular talent management system. My general opinion is that the leading talent management systems are all playing on a fairly level playing field. They are all pretty well integrated, they all have good…
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Outsourcing 2.0
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Hopping on the 2.0 bandwagon, the Outsourcing Institute put out their Outsourcing 2.0 whitepaper, much to my entertainment. How do we know when we’ve reached an Outsourcing 2.0 environment? Web 2.0 capabilities will have brought an entirely new mindset to…
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Defining Web 3.0
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Anyone who had read this site for a while knows that I love nothing more than criticizing my fellow bloggers. While I have the utmost respect for many of them, when someone goes a bit too far out on a…
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McKinsey: How Businesses are Using Web 2.0
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Respondents to a recent McKinsey survey show widespread but careful interest in this trend. Expressing satisfaction with their Internet investments so far, they say that Web 2.0 technologies are strategic and that they plan to increase these investments. But companies…
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IBM to Buy Cognos
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Right on the heels of SAP and Business Objects is the IBM and Cognos announcement. Once again and like SAP, IBM didn’t need the capabilities. They are in all probability doing this to pick up market share and taking a…
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McKinsey on SaaS
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“Several factors are spurring the growth. New software design and delivery models allow many more instances of an application to run at once in a common environment, so providers can now share one application cost effectively across hundreds of companies—a…
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Anonymous Public Peer Reviews
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In what I think is a rather unusual twist to the performance and peer review process, the Canadian website Coworkers.com is a community of users that seems to focus on the peer review. There are several problems with this that…
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Social Media Best Practice #3
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As part of the other systematic’s (Systematic Viewpoints” series on social media: Best practice #3: Collaboration requires a balance of freedom and governance to thrive. ((Systematic Viewpoints, September 11, 2007. “Social media in the enterprise – best practice #3.”)) In…
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Social Media Best Practice #2
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Best Practice #2: Show direct business value by aligning social computing to real-world work. ((Systematic Viewpoints, September 11, 2007. “Social media in the enterprise – best practice #2.”)) The other systematic (TOS) continues by saying: If you’re thinking of deploying…
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SAP to Buy Business Objects
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Perhaps this is in reaction to Oracles buying Hyperion. I always thought that SAP’s Business Warehouse product was pretty good. Then again, PeopleSoft EPM isn’t bad either, and Oracle felt the need to go out and continue their buying spree….
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Tactical Talent Management Becomes Strategic
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Just a couple years ago, we always seemed to talk about outsourcing activities, processes and tasks that were administrative in nature. Part of the boom in Software as a Service (SaaS) was a re-visioning of outsourcing in a way that…
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What’s the Difference Between Web 2.0 and SOA?
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I almost want to say that these are two often confused technologies that have nothing to do with each other, but that’s going a bit too far. Earlier this week I was reading the Knowledge Infusion blog and they had…