HR Technology
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Required Skills for HR Transformation
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I had a bit of a humorous moment as I was reading this article from Mercer.com. While besides the point of this post, the Mercer page starts out saying: The survey reveals that despite some progress, nearly 60% of finance executives still view HR as a cost rather than a strategic partner; and 80% of…
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A Primer on HR Transformation
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I ran across what may be the nicest summary of HR transformation I’ve seen in quite some time. Deloitte describes the history and future of (global) HR transformation as follows: The First Generation of global HR Transformation began to take shape in the mid-1990s, gradually evolving from HR strategy presentations to full-blown transformation initiatives and…
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Usability and Accessibility as Brand
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When we think of the employer brand, how often are we thinking about our HR technology suite as contributors to that brand? In general, I’m not talking about your HRMS type applications. Instead, the applications that touch employees and managers such as self service and portal are critical user interfaces that can offer a major…
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ADP on SOA Leading Edge?
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ADP’s product and vertical mix of multiple products to multiple market segments has always been problematic. Combine this with their philosophy that they can seel everything HR from payroll and benefits administration to portal and background checks to any single client and you have a user interface nightmare looming on the horizon. SOA makes it…
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Equifax to buy top payroll-service firm
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That was the headline that greeted me when I opened up my Atlanta Journal Constitution Business section last Thursday. Right there below the fold. Plain as day. My heart began to race a bit. Who could it be? Equifax is big, certainly. With a $5 billion market capitalization they could probably make a run at…
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PeopleSoft Updates
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Much of this is old news, but a few interesting tidbits crossed my path and I thought I’d do a fuller update. Of main interest and something I didn’t really know until recently is that Oracle has actually integrated the Siebel product into PeopleSoft’s EPM product in the 9.0 release. This is a pretty major…
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Learning and Gaming Technology: The Advantage of Simulations
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Efficiency and effectiveness are derived from three specific advantages that simulations have over the experience based learning. First, simulations eliminate risk and the painful consequences of poor decisions. Simulation has the ability to not just mitigate, but completely eliminate the costs of mistakes. By simplifying the world and focusing learners on understanding what makes for…
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HRIT: I Thought ERP Was Dead
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At least for HR, right? I mean, unless it was installed in the 90’s, how many new organizations are going up on core HR, portal, benefits, payroll, talent, recruiting, compensation and the others? Specialist applications have really penetrated the markets beginning with major recruiting solutions like Taleo, Vurv and Kenexa (RecruitSoft, RecruitMax and Brassring) up…
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HRIT: To Outsource or Not to Outsource… That is the Question
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For some people it’s not whether to outsource, but how much? There are degrees of technology outsourcing, services and full BPO. There are a few areas where outsourcing is pretty standard. These would obviously be payroll, benefits, retirement and technology hosting. While some of these may have more market adoption than others, these are certainly…
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HRIT and Communications Strategy Overlap
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I think it’s apparent that I love talking about portal. Much of what I talk about is fairly theoretical and visionary considering not all the technologies are actually fully capable of delivering what I’d like to see, but we’re getting closer. Part of portal is easy for HR technologists. Making sure that the functional technologies…
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What’s Your HRIT Strategy?
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Do you have one? Did you know you needed one? Most larger organizations will have a well developed HRIT strategy, some mid sized organizations might have put relatively little thought into theirs preferring (unwittingly) to patch things together as needs came up. Part of your strategy is the recognition that you have major dependencies on…
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Analytics: Linking Silos, Linking Strategy
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There was a question posed on the web a while back (I’m hard pressed to find it) asking what linkages were important to the performance of an HR organization. I’m equally hard pressed to think of an instance where integrated data and analytics is not critical to an organization’s overall health and direction setting activities.…
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Where are the HRO Successes?
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Because much of my practice focuses on helping companies and HRO providers improve the outsourcing relationship for cost, quality and service levels, in my job I see many broken HRO relationships. It’s the nature of the business. So it comes as no surprise to see the article published online at Workforce.com yesterday: ACS, Delta Change…
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The ROI of Sales Incentives
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Online Conversion recently referenced a great study from Northwestern University that surveyed the economic impact of $1 trillion of sales incentives annually. What does not work as well as managers hoped are non-cash incentives. The study found that: “What employees most desire might not be best for optimal business results. Employees indicate a preference for…
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HRO: Profits, or Business Model?
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Jason asks if we can just get past the HRO profit (loss) thing. I think he’s right. What’s important in the equation is not if the HRO’s are making money or not (and chances are that none of them are), but how the financials are affecting the shaping of their businesses. Instead of focusing on…
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Jeitosa’s Top 5 for 2007
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I was adamant this year about not putting out a list, so instead I’ll borrow from someone else. Jeitosa is an interesting organization built with industry experts with strong ties to organizations such as ADP and Workday. In fact, the Jeitosa President and CEO Karen Beaman was listed as the Workday HCM strategist (something like…
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How Did They Get Here – ExcellerateHRO
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In March of 2006, a study by Forrester Research was released which ranked ExcellerateHRO as a “Leader” among HR BPO providers. Excuse me? I mean who were these guys? Anyone not paying close attention might have missed that ExcellerateHRO had only been in business for 1 year at that point. If you were busy with…
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ADP Ranked As Most Innovative
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Actually, ADP was ranked 2nd. This however, is quite impressive considering they are an HR company and just a scant 5 years ago they barely knew what XML was. The 2006 InformationWeek 500 list of most technologically innovative companies. “Unique among corporate rankings, the InformationWeek 500 spotlights the power of innovation in business technology, rather…
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How did they get here – ADP
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Next in our “How did they get here” series, I take a look at ADP, perhaps the most acquisitive organization in the payroll / HR / benefits space. As such, I certainly cannot begin to recount all of the activity that got ADP where it is in this space. I will however try to hit…
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HRO – Success and Partnership
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The success rate of HRO contracts is bad to dismal. That isn’t to say that companies are not saving money, or that vendors are providing bad service levels. But often, companies are dissatisfied with their overall relationships. The key indicator for satisfaction is not service delivery or cost savings (although those are drivers). The key…