HR Technology
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HRO Market Leaders
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It’s interesting that only several vendors hold a large majority of the market share in the HRO world – almost an 80/20 rule. If you look at the top 3 (Hewitt, Accenture and ADP) you are probably getting close to 70% of the total HRO market share depending on how you measure it. This piece…
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HRO – Innovation or Best Practices?
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There is a lot of debate when companies enter into HRO contracts about how much best practice a HRO vendor can bring to the table. There is also much conversation around how much innovation and thought leadership the same HRO vendor can bring to innovating complex processes to bring savings to the customer. These two…
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How Did They Get Here – Hewitt Associates
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The other day I was trying to remember what happened to a company in the benefits administration space I used to deal with quite regularly. Of course, as been happening with increasing regularity, it had been acquired some years ago by another provider and has been all but lost except in the memories of those…
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Cedar Crestone HCM Survey 2006
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Cedar recently released their 2006 HCM survey with some interesting results and interpretations. I’m not going to regurgitate their findings, but here are a few items I though worth thinking about. Five applications cause operating income growth among publicly traded respondent organizations (manager self service, career development, workforce measurement, talent acquisition, and performance management solutions).…
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Changing the Game: Managing the HR Technology Suite
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I’ve always been an advocate of getting the best in point solutions and integrating everything together on the back end. This has always meant SAP or PeopleSoft for the HRMS, add a recruiting vendor and a talent suite, wrap around Plumtree for a portal on the front end and Cognos or Business Objects for BI…
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Hewitt’s Financial Results – What Do They Mean?
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Hewitt’s very public financial difficulties continue today, days after announcing quarter-end September 30, 2006 financial results. It is not my intention to single out Hewitt by writing about them again. Rather, as the recognized leader in HRO, Hewitt can be viewed as the industry bellwether and can provide insight into the dynamics of the industry.…
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SOA: SAP versus Oracle
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SAP and Oracle have been taking different approaches to service oriented architecture (SOA) and this article by Mark Brunelli pinpoints some of those differences: Experts point out that Oracle is focusing its SOA efforts on building an open infrastructure with its Java-based Fusion middleware offering. Alternately, SAP, with its NetWeaver application platform, is focusing its…
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The Future of UI
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One of the reasons I write so much about the user interface (UI), portals and SOA is that I believe HR technology’s future is very much about how we engage and increase end user adoption. In an increasingly dispersed global corporate environment, technology must be accessible, consolidated, and easy. These attributes will result in more…
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Melting pot or Salad bowl part 2
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Are there times your technology suite should look like a salad bowl? Absolutely yes. First of all, depending on your particular sourcing strategy, you might actually want your suite to be made from disparate technology vendors. If you choose a best of breed approach, in many areas you’ll be forced away from the ERP’s and…
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Melting pot or Salad bowl part 1
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When I went to college, the big thing in the interpretation of American ethic culture was a debate about a melting pot or a salad bowl. In honesty, they are nice images – in a melting pot, all ethnicities represented in American society were homogenized and made “American.” In the salad bowl, each individual component…
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Hewitt’s Lessons Learned
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From time to time companies exhibit moments of organizational maturity not often enough seen in the market. This week’s moment comes to us courtesy of Hewitt Associates’ Mike Wright, global HRO sales co-leader, during his presentation last month at the Conference Board’s 2006 Human Resource Outsourcing Conference in Chicago. Thank you (again) to Jessica Marquez…
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Sleepless Nights in HR Part 1
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I got an e-mail from HR.com (actually I get several spams a day) advertising one of their conferences. In this particular one, they posed the question “What keeps you up at night?” Their responses for the most part made me scratch my head: How do I get a seat at the executive table? How can…
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ADP Acquires Virtual Edge Talent Acquisition
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In a great move by ADP, they finally got their hands on a great talent acquisition system. Truthfully, they have been on the hunt for several years, but the deals seemed to keep falling through. This time though, ADP struck gold with a TAS that has great technology, great functionality, and is priced better than…
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Changing the Game: SOA and Business Intelligence
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Service Oriented Architecture (SOA) is not just an enabler of business process and data integration. It allows your business intelligence engine to function as a single entity rather than multiple components. Historically, you’ve always had a reporting/query tool, an OLAP tool, and a dashboard/scorecard tool. In some cases, each of these may have had multiple…
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Changing the Game: SOA and Business Process
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Similar to the enablement of applications to the web in the late 90’s, service oriented architecture (SOA) is a major paradigm shift in how we do and think about business processes and the data that supports it. SOA is really just a fancy name for the next generation of middleware. Built on web services technologies,…
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100% Claims Audits Revisited
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Nearly one year ago, Double Dubs graciously asked me to be a regular contributor on this most amazing blog of his. I think all of us can agree that what he has built here is impressive. He has created a reference tool for HR professionals (both in and out of the technology space) to come…
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Shaping the Workforce through Business Intelligence
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I’ve previously defined HR strategy as any direction that “shapes the workforce.” Whether this is creating an employer brand that influences they type of people you recruit, creating talent policies that allow your employees to excel, or nurturing a culture where people are comfortable to innovate, these are all strategies that shape the makeup of…
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ERP – Vendor Updates
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I did a thing back in August about SAP versus PeopleSoft. (Parts 1 and 2) I really should have done an SAP versus Oracle. To be honest, I have no intention of doing in depth comparisons of technology or functionality here, just some rather surprising revelations: SAP and Oracle have both been on my list…
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Traditional Outsourcers – Vendor Updates
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Outsourcers: This is a rather boring category as there are only 2 traditional outsourcers worth mentioning. However, the last several years have been interesting for both of them, but I’ll back up an entire decade since many people I talk to are pretty far behind on their news (the below in alpha order): ADP Global…
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A Technological Approach to Claims Audit
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The last two weeks I wrote about the ineffectiveness of traditional claims audit and the inherent conflict of interest some companies face when they perform such audits. This week I’d like to introduce a company that brings a different approach to the industry: HR Best Practices. HR Best Practices was founded by Howard Gerver five…