Functional
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Follow-up on HRO providers
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In my post for Fidelity HRO, I listed my top 5 HRO vendors. A consulting colleague (of unknown firm) who works closely in the HRO space e-mailed me this…
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Fidelity HRO comments
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Edited on 11/03/2005: This evening, I received an e-mail from Workforce Magazine requesting that I remove some text of the Fidelity HRO article from my post. In my attempt…
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Hewitt for sale?
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Somewhere in my last 100 posts I mentioned that Hewitt was in a fairly weak operational position and might be an aquisition target. I’ll have to admit that I…
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The HR Marketplace – Overview
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I wanted to comment on some interesting research from HRMarketer.com. They put out the “Marketing and Selling in the HR Marketplace: Winning Strategies and Tactics” paper this month which…
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HRO or PEO?
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HR.com seems to have shown their considerable lack of understanding regarding HRO. While they are actually a very good source of information, I see them as similar to SHRM….
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2005 HRO Trends and Insights
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Disclaimer: yeah… Hewitt could be considered a competitor of the firm I work for. If you read the rest of my blog, I generally consider them to be a…
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Leaves Administration and Absence Management
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I was reading the July/August copy of newsbriefs from ISCEBS and noticed a survey on absence management. The results stated (could not find a web link to this) that…
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Hewitt BPO leads the industry?
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While Hewitt clearly has the biggest name and the most large clients right now, I’m not so sure if they are the clear leaders as this Hewitt press release…
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Arinso Service Center diagram
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Arinso has a very nice whitepaper on service centers. They segregate the strategy and the service center organizations in a very nice visual. I just thought this was a…
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IBM HR Transformation for HRO
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I have written about this before, but IBM has put out a nice white paper on how an organization should prepare for HRO and how to set pre/post implementation…
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Work Life balance and the next generation
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Business Week had this article about work life balance. While it’s not in my general realm of technology, I think it has some loose lessons in terms of learning…
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Convergys expands BPO offering beyond HRO
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No, I haven’t died, quit, or just gone away. I’ve been in the middle of parallel tests for a client and that has been an all consuming task. This…
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KPMG does not know the difference between DB and DC?
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Well, we all know there is a HUGE difference between accountants and actuaries. (Do I need to tell any actuary jokes?) But this press release is a rather harsh…
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Off-topic for me – 401(k) plans
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Since I work for one of the major HR consulting firms, I heard this statistic and didn’t believe it. Then I saw it written on BLR.com. (ok – now…
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HR Service Delivery, Call Centers, and Outsourcing
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So how does an organization actually improve HR service delivery? What is HR Service Delivery? Quite simply it’s the ability and effectiveness with which an employer delivers key services…
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Times have changed (salaries)
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When I got out of college, not only were starting average salaries much lower, but it was just a bad time to be looking for a job. The fact…
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Outsourcing vs. Data Privacy
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I stumbled across this article on data privacy and what problems outsourcers are having. My general opinion is that even with the heightened awareness we have in the U.S….
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Indian HRM Quiz and other offshoring topics
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Mercer HR had this quiz. What do you know about Indian HRM? (4 questions only) Since we (U.S.) are so concerned (wrongly so) about the Indians and Chinese taking…
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Co-sourcing vs. Outsourcing
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Mercer published this definition and contrast of Co-sourcing versus Outsourcing on their website. I must beg to differ. While in general they are correct, the term co-sourcing has been…