systematicHR

The intersection between HR strategy and HR technology

Functional

  • , , ,

    Follow-up on HRO providers

    .

    systematicHR

    In my post for Fidelity HRO, I listed my top 5 HRO vendors. A consulting colleague (of unknown firm) who works closely in the HRO space e-mailed me this follow-up: interesting view of the top 5 hro providers. i play heavily in this space as a hr consultant and not sure i would classify the…

  • ,

    Fidelity HRO comments

    .

    systematicHR

    Edited on 11/03/2005: This evening, I received an e-mail from Workforce Magazine requesting that I remove some text of the Fidelity HRO article from my post. In my attempt to be a “good citizen” the text has been removed, but you can still hyperlink to the article. Here you go: I found this article on…

  • , ,

    Hewitt for sale?

    .

    systematicHR

    Somewhere in my last 100 posts I mentioned that Hewitt was in a fairly weak operational position and might be an aquisition target. I’ll have to admit that I didn’t really believe it, and honestly I still don’t. They are the undisputed leader in HRO at the moment, and their laser-like focus on this market…

  • , ,

    The HR Marketplace – Overview

    .

    systematicHR

    I wanted to comment on some interesting research from HRMarketer.com. They put out the “Marketing and Selling in the HR Marketplace: Winning Strategies and Tactics” paper this month which contains great insight. First a note on the marketplace:The top 0.1% (930 out of 1.2M) of companies employ about 30% of the workforce. These are organizations…

  • ,

    HRO or PEO?

    .

    systematicHR

    HR.com seems to have shown their considerable lack of understanding regarding HRO. While they are actually a very good source of information, I see them as similar to SHRM. Both of these organizations cater to mid-sized organizations and are rather unsophisticated from that standpoint. Article Here. Although the jury is still out on the real…

  • ,

    2005 HRO Trends and Insights

    .

    systematicHR

    Disclaimer: yeah… Hewitt could be considered a competitor of the firm I work for. If you read the rest of my blog, I generally consider them to be a vendor though. Hewitt’s 2005 HRO trends and Insights published in June (2005) caught my eye for some interesting analysis if you read between the lines. The…

  • ,

    Leaves Administration and Absence Management

    .

    systematicHR

    I was reading the July/August copy of newsbriefs from ISCEBS and noticed a survey on absence management. The results stated (could not find a web link to this) that only 12% of companies track the cost of absenteeism and an average cost of $260 per day of employee absneteesim. The complete integration of absenteeism is…

  • , ,

    Hewitt BPO leads the industry?

    .

    systematicHR

    While Hewitt clearly has the biggest name and the most large clients right now, I’m not so sure if they are the clear leaders as this Hewitt press release indicates. Let’s face it, Hewitt doesn’t seem to be making a great profit on this stuff yet they are still working out the kinks in their…

  • , ,

    Arinso Service Center diagram

    .

    systematicHR

    Arinso has a very nice whitepaper on service centers. They segregate the strategy and the service center organizations in a very nice visual. I just thought this was a very shareable pictoral. Here it is…

  • , ,

    IBM HR Transformation for HRO

    .

    systematicHR

    I have written about this before, but IBM has put out a nice white paper on how an organization should prepare for HRO and how to set pre/post implementation expectations. http://www-1.ibm.com/services/us/bcs/pdf/ge510-4016-hr-bto-risk-strategies.pdf This is certainly not new news, but it’s possibly the best documented public paper I’ve seen on the topic. The failure of most HRO…

  • , , ,

    Work Life balance and the next generation

    .

    systematicHR

    Business Week had this article about work life balance. While it’s not in my general realm of technology, I think it has some loose lessons in terms of learning and the capabilities of the next generation. The collaborative nature and the ability to multi task are things that emerging generations will improve upon greatly. Obviously…

  • ,

    Convergys expands BPO offering beyond HRO

    .

    systematicHR

    No, I haven’t died, quit, or just gone away. I’ve been in the middle of parallel tests for a client and that has been an all consuming task. This also means that I haven’t been doing the normal market research I usually do every week. Convergys finalized it’s deal with Deloitte to acquire the Deloitte…

  • ,

    KPMG does not know the difference between DB and DC?

    .

    systematicHR

    Well, we all know there is a HUGE difference between accountants and actuaries. (Do I need to tell any actuary jokes?) But this press release is a rather harsh example of why a good HR consulting firm lime Mercer, Towers Perrin or Wyatt should be doing your benefits consulting and not a Big 4 firm.…

  • Off-topic for me – 401(k) plans

    .

    systematicHR

    Since I work for one of the major HR consulting firms, I heard this statistic and didn’t believe it. Then I saw it written on BLR.com. (ok – now you know I don’t work for Hewitt – and no, I don’t consider them a real consulting firm anymore) Hewitt says its study of nearly 200,000…

  • , ,

    HR Service Delivery, Call Centers, and Outsourcing

    .

    systematicHR

    So how does an organization actually improve HR service delivery? What is HR Service Delivery? Quite simply it’s the ability and effectiveness with which an employer delivers key services and information to employees, managers, and executives. For an employee, if I want to know if a particular treatment is covered by my medical plan, I…

  • Times have changed (salaries)

    .

    systematicHR

    When I got out of college, not only were starting average salaries much lower, but it was just a bad time to be looking for a job. The fact that new accounting graduates can expect to get almost $44,000 is encouraging. Cost of living has risen so dramatically that compesnation practices have lagged in the…

  • , ,

    Outsourcing vs. Data Privacy

    .

    systematicHR

    I stumbled across this article on data privacy and what problems outsourcers are having. My general opinion is that even with the heightened awareness we have in the U.S. about data privacy and identity theft, HR organizations have not really thought much about how their vendors treat employee data and the security measures behind it.…

  • Indian HRM Quiz and other offshoring topics

    .

    systematicHR

    Mercer HR had this quiz. What do you know about Indian HRM? (4 questions only) Since we (U.S.) are so concerned (wrongly so) about the Indians and Chinese taking jobs away, perhaps we should know more about the these economies… BTW – for the record, global economies are a great thing. 4 Question quizes are…

  • ,

    Co-sourcing vs. Outsourcing

    .

    systematicHR

    Mercer published this definition and contrast of Co-sourcing versus Outsourcing on their website. I must beg to differ. While in general they are correct, the term co-sourcing has been around for a long time – probably originally coined by Mercer. These days if you are a large employer and outsourcing part of your HR delivery,…

  • , , , , ,

    HRO News

    .

    systematicHR

    Here’s the link, but I’ve pasted some of the text below if you don’t have a log-in: There is a lot of proof out there that HRO and BPO are still going strong. Recent studies by The Everest Group, Workforce Magazine and others show the interest and implementation of HRO has expanded since the inception…