HR Technology
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Real Lesson From Despair.com: Dysfunction
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The only consistent feature in all of your dissatisfying relationships is you. ((Despair.com)) I often see organizations who have many vendor relationships that are either marginally successful or complete failures. What these organizations never enjoy hearing is that they are…
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Saas versus ERP again
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Links to Jim and Thomas Jim Holincheck had a write-up a week ago about how SaaS is not necessarily the answer to compete with the ERP’s for the talent management space, but that the ERP’s don’t have the right technology…
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More Changes at Hewitt
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In case you missed it, HRO Today recently reported the following: “A former president of national accounts at competitor ADP, Jay C. Rising, 50, has been named president of Hewitt’s HRO business. Additionally, former acting president Julie Gordon has been…
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Taleo Love Fest (But…)
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Jason wrote about Taleo a few weeks ago, and in a rare moment I completely agree. Actually, I usually do agree with Jason which is a bit disappointing since I like picking fights. My only concerns with Taleo are 1)…
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Quantifying Competency’s Effect on Productivity
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A recent McKinsey survey published in Mckinsey Quarterly ((Reineke, Spiller, Ungerman, 2007. “The Talent Factor in Purchasing.” McKinsey Quarterly 2007 Number 1. Page 6)) highlighted a study on the purchasing organization and the correlation of core competencies to an organization’s…
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The Struggles of Vendor Integration
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Oracle owns PeopleSoft, Sieble, and countless others. Kenexa takes Brassring and Webhire. ADP acquires someone every year or two. There are some obvious things these vendors need to do to integrate the acquired companies. Bill Kutik of HREonline has a…
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HR Versus Finance – Influence, Power, and a Seat at the Table Part 2
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Lowell Bryan wrote in the McKinsey Quarterly that there is a new metric around: Times have changed and ROIC is no longer important – the new metric is profit per employee. ((Bryan, Lowell, 2007. “The New Metrics of Corporate Performance:…
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Virtual versus Physical Communities
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The advent of virtual communities and their influence on shaping the workforce in undeniable. What started ages ago with people talking over the phone but perhaps never meeting has turned into true communities where people can identify themselves with groups…
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Quantifying the Customer Experience
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Hewitt has a lovely article in their Hewitt Magazine Online entitled “The Science of Customer Experience.” ((Volume 9 Issue 2. Retrieved from www.hewitt.com on December 18, 2006.)) While I’m really going to stick by my guns in the proclamation that…
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Upheaval in Time Management
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Last week Jason Corsello noted that Kronos was being acquired by a private equity firm. I honestly didn’t take too much notice of it, but echoed his thoughts wondering why an ADP didn’t move first. ADP has had a very…
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Operational Innovation – Guidance from the Top
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IBM’s global survey of CEO’s briefly mentions operational innovation as one of the keys to mitigating external threats and maximizing organizational agility for new opportunities. In HR we constantly talk about operational efficiency and effectiveness, especially on this site where…
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Google Talent Acquisition innovations
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The NY Times ran an article about Google using a new algorithm to search through their 100,000 resumes they receive every month. Initially I was really excited to read this thinking there was going to be an incredibly innovative new…
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Top HRO Deals
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Who’s paying attention? Did the value of HRO deals go down in 2006? Sure, there were much fewer $1B deals, but what was the cause of that? Were there overall fewer deals as well? I’m thinking that deals are starting…
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Who will own performance management?
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Dave Lefkow asks “who will own performance management?” I have several responses. Finally, a talent acquisition guy who realizes that talent management is not just recruiting. For ages, the talent acquisition vendors have been calling themselves talent management. Sure, it’s…
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The Most Critical Jobs
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Why is it that the jobs that are really important are always the ones that are overlooked? Either they are overlooked, pushed aside, or when times get tough, are the first to go. I’ve been meaning to write about this…
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Employee Self Service – Lessons From Web Design
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Information Architects put out a list of their top 50 websites and what factors made them successful. I particularly like IA’s tagline of “Interface Design is Brand Design.” As you think about your self service sites, understanding that driving adoption…
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Employee Self Service – Lessons From eCommerce
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HR service delivery usually encompasses a combination of on-site representation (face to face) and call centers for phone communications. However, more and more our self service sites are also playing a role in the service delivery mix. When we’re talking…
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Does Recruiting Software Make HR More Effective?
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Alana Post recently wrote some biting criticism of HR technology, most specifically recruiting software. ((Since the post has been removed, I won’t go into specifics other than to say that her post was extremely interesting to me and I’ll try…
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Oracle To Buy Hyperion
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So Oracle continues its spending spree. The ERP’s already have the best data warehouse products around. Oracle has PeopleSoft EPM and their purchase of Siebel also included components they could integrate with their other offerings. SAP has BW (business warehouse)…
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Considerations for ERP and SaaS
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Jason Averbrook over at the Knowledge Infuser recently wrote: Many of our customers are currently in the process of implementing best of breed “OnDemand” HR/HCM/Talent Management technology solutions for business processes such as Goal Alignment, Compensation Planning, Performance Management, Learning…