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HR Versus Finance – Influence, Power, and a Seat at the Table Part 1
I had an interesting conversation with Jeff Hunter a few weeks ago where he was pondering why HR did not have the executive “power” that the likes of finance does. Well, he was not so much wondering as pointing out that the emphasis was misdirected. I completely agree that with today’s shift to a knowledge…
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Virtual versus Physical Communities
The advent of virtual communities and their influence on shaping the workforce in undeniable. What started ages ago with people talking over the phone but perhaps never meeting has turned into true communities where people can identify themselves with groups of people based on semi-unique traits. Within our organizations, this can simply mean “I belong…
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Quantifying the Customer Experience
Hewitt has a lovely article in their Hewitt Magazine Online entitled “The Science of Customer Experience.” ((Volume 9 Issue 2. Retrieved from www.hewitt.com on December 18, 2006.)) While I’m really going to stick by my guns in the proclamation that they are an outsourcing company and no longer a pure consulting company, their outsourcing experience…
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Real Lesson from Despair.com: Conformity
When people are free to do as they please, they usually imitate each other. ((Despair.com)) There really is a lesson in here. It’s about change management and how you decide to select your core change team as well as how they influence others. One of the keys to change management is who you select to…
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Defining Talent Management
Talent management is a true buzz word around HR these days, has been for a few years now. We all know the components of talent management: performance, compensation process, succession, recruitment, learning, competencies. All of these are major components to an overall talent strategy. Inclusive in this list should also be technology. But what really,…
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Defining Culture
In a recent edition of AON’s “AON Consulting Forum” they had an article entitled “Leading Change: Creating an Energized Organization.” ((October 2006. Retrieved from www.aon.com on December 18, 2006.)) My first reaction was a rather uncalled for scoff. My thoughts were that the article reflected my opinion that AON is a second tier HR consulting…
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Upheaval in Time Management
Last week Jason Corsello noted that Kronos was being acquired by a private equity firm. I honestly didn’t take too much notice of it, but echoed his thoughts wondering why an ADP didn’t move first. ADP has had a very long relationship with Kronos, and if anyone was going to take them, I thought ADP…
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Operational Innovation – Guidance from the Top
IBM’s global survey of CEO’s briefly mentions operational innovation as one of the keys to mitigating external threats and maximizing organizational agility for new opportunities. In HR we constantly talk about operational efficiency and effectiveness, especially on this site where technology applications to business are of particular interest. However, most of the time we’re internally…
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Understanding Change Drivers in Change Management
The actual drivers for change don’t often make headlines. We talk about FUD (fear, uncertainty, doubt) and we talk about hour tactics of communications and training programs, but to really understand change and how your employees will react, you need a better understanding of the change driver. ((This entire post was formulated after reading http://www.change-management-blog.com/2007/02/change-drivers.html))…
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Communicating with a Millennial (Part 4: The Transition to Work)
So what are the right expectations for a millennial just entering toe workforce? Ryan states “I find that managers are not giving me the appropriate guidance necessary for me to grow in the company. They’re too concerned with what’s going on above them to look at what’s going on below.” And “Some of my best…
