featured
-
Creating Information from Knowledge from Collaboration
Read more: Creating Information from Knowledge from CollaborationIt’s nice being a consultant. People like consultants because we have a specific approach to a problem. We talk to lots of people, look at lots of documents, conduct workshops. Then we synthesize what we have learned and create judgments and opinions, and then we document everything to the nth degree. Some people would argue…
Most Recent
-
HRO – Success and Partnership
The success rate of HRO contracts is bad to dismal. That isn’t to say that companies are not saving money, or that vendors are providing bad service levels. But often, companies are dissatisfied with their overall relationships. The key indicator for satisfaction is not service delivery or cost savings (although those are drivers). The key…
-
HRO Market Leaders
It’s interesting that only several vendors hold a large majority of the market share in the HRO world – almost an 80/20 rule. If you look at the top 3 (Hewitt, Accenture and ADP) you are probably getting close to 70% of the total HRO market share depending on how you measure it. This piece…
-
HRO – Innovation or Best Practices?
There is a lot of debate when companies enter into HRO contracts about how much best practice a HRO vendor can bring to the table. There is also much conversation around how much innovation and thought leadership the same HRO vendor can bring to innovating complex processes to bring savings to the customer. These two…
-
How Did They Get Here – Hewitt Associates
The other day I was trying to remember what happened to a company in the benefits administration space I used to deal with quite regularly. Of course, as been happening with increasing regularity, it had been acquired some years ago by another provider and has been all but lost except in the memories of those…
-
HRO – Defined
I’ve debated HRO definitions here before. Is HRO any type of human resources outsourcing even if it’s just payroll to ADP? Or does HRO mean full BPO for HR functions (HR BPO)? It’s quite arguable that you should define HRO as any type of outsourcing for any HR function. If you took this definition, there…
-
What’s to be done about performance reviews?
Harvard Business School Working Knowledge has a current discussion about performance reviews and what can be done to make them more effective. Quite a few interesting comments have been posted so far (discussion closes on November 24). I’ve written quite often about the ineffectiveness of current performance processes, but if you have an opinion, weigh…
-
Cedar Crestone HCM Survey 2006
Cedar recently released their 2006 HCM survey with some interesting results and interpretations. I’m not going to regurgitate their findings, but here are a few items I though worth thinking about. Five applications cause operating income growth among publicly traded respondent organizations (manager self service, career development, workforce measurement, talent acquisition, and performance management solutions).…
-
Changing the Game: Managing the HR Technology Suite
I’ve always been an advocate of getting the best in point solutions and integrating everything together on the back end. This has always meant SAP or PeopleSoft for the HRMS, add a recruiting vendor and a talent suite, wrap around Plumtree for a portal on the front end and Cognos or Business Objects for BI…
-
How To Annoy Your Peers
I’ve been in all sorts of situations. From the smelly guy, to the office in front of the kitchen, to sitting behind the cell phone guy. The woman who had extra butter popcorn every day at 3:30 pm was about enough to make me quit. Careerbuilder.com via CNN.com published a list of everything you need…
-
Predictions of M&A and Employee Acquisition
There are many reasons companies buy or merge with other companies. Sometimes, you just want more market share and it’s easier to buy it that to grow organically. Other times you want to acquire products or expand into new market segments that your current product mix does not represent. More and more however, I think…