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The intersection between HR strategy and HR technology


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  • PMO – Behavioral Change with Employees and Managers



    HR behavioral change is sometimes easy with employees and usually difficult with managers. Modern employees enjoy access to self service systems, but are sometimes lukewarm towards service delivery and call center environments they are not used to. Managers on the…

  • PMO vs Change Management



    Change management is a critical part of almost any project and it is a determinant in the successful implementation in both technology and process projects. I believe change management should be an organized function within the PMO. How it’s structured…

  • PMO and Project Decision Making



    A part of overall governance, how decisions are made within projects can also determine the success or failure of the project. It does not always matter if the decisions were right or wrong, as much as if there was transparent…

  • PMO vs Project Management



    Most larger organizations have a program management office (PMO) which deploys program and project managers to projects throughout the organization. In many cases, people use the terms program and project management interchangeably. This however, is totally incorrect. As usual, here’s…

  • HRO IT Platforms



    HRO Today has an article out there descrbing their take on the technology platform evolution within the HRO space. They pay particular interest to Oracle and SAP which is quite predictable. While not mentioning that SAP is the clear leader…

  • HRO Vendor Positioning (Scorecard)



    Accenture: Accenture is like ExcellerateHRO and Hewitt. With a great HR consulting group and an ability to execute the technology, Accenture was in the market early enough to capture great market share. Unlike Hewitt, they have great flexibility in their…

  • HRO Trends



    So what’s going on in HRO these days? Here’s a summary of a few things I’m thinking about. Global HRO – Global HRO has existed for a while, but the vendors keep expanding the offerings to more remote countries. However,…

  • 3 Levels of HRO



    Quickly emerging are three clear types of HRO services. There is the basic HRO, full HRO and integrated BPO. Basic HRO is mostly for mid-sized organizations and organizations with fewer than 20K employees. Full HRO may be for any larger…

  • It’s Offshoring, Not Outsourcing!!!!



    I am taking a break this week from my discussion of vendor management in order to use this particular platform to rant a bit about a pet peeve of mine.  As the title suggests, it’s to rant about the misuse…

  • Ineffective Communications



    I was checking out ((I got there through the Employee Portals 2.0 blog)) Watson Wyatt’s effective communication report ((Watson Wyatt. “Effective Communication: A Leading Indicator of Financial Performance – 2005/2006 Communication ROI Study”, Retrieved from http://www.watsonwyatt.com on May 7, 2006.))…