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Bread & Butter
Read more: Bread & ButterIt always frustrates me when I’m dieting – I have to forego one of my favorite food items: Butter. Butter (fat) along with bacon fat (fat) is one of those amazing joys of life. When butter is great, a bit…
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Support versus Change, Evolution versus Revolution
Jacob Morgan wrote a piece about adoption a while back, and he had a pretty interesting concept around supporting business process as opposed to change management. This is really quite new to me, as we’ve always talked about change management…
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Strategy in 4 Words – I Don’t Like It
There has been a blog circulating on HBR.com that I had to think long and hard about. At the core, it’s a simple philosophy: “minimize evil, maximize good.” ((Haque, Umair, December 15, 2009. “21st Century Strategy in Four Words.” Retrieved…
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The Error of Operational Reports
Julian had a childhood friend named Lucy. One day, he came home with one of those kindergarten drawings with a little girl and diamonds and presented it to his father. John asked him what the drawing was, and Julian replies,…
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David Zinger 3 Words Follow-up
3 Words Follow-up to yesterday’s post written by David Zinger. I am so pleased you took so much away from 3 little words. It makes me feel stronger than the 3 little pigs and I know some wolf can blow…
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Branding and the 3-word Theme
I was checking out David Zinger’s twitter page and noticed his 2009 3-word theme. They are “Authentic, Connections, Engage.” A part of me wants a 5 page manifesto on his choice of these words and why they are important to…
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Survey Design 101 – Part 2: Which questions should I keep or drop?
Guest Author: Stephen B. Jeong, Ph.D. In Part 1 of Survey Design 101, we discussed two broad topics related to survey design – choosing the right topics and creating quality questions. Survey design (or questionnaire development), however, is not complete…
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System of Record: Everything in its Place
I’m sitting on a plane (delayed of course for 4 hours) thinking about the people around me. I have the fabulous exit row seat on the A319 where there is no seat in front of me. The guy in the…
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Salary and Benefits are NOT Engagement Tools
So you’re thinking about getting married. You go out and buy a ring with a diamond in it, you figure out a romantic place to ask, and then you get down on one knee and pop the question. Somehow, she…
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The Vendor Demo Test Drive
I must say that Jim Holincheck wrote a quite persuasive piece a couple months ago on why vendor scripted demos will go away. In today’s environment of SaaS applications, it’s so much easier for organizations to set up sandboxes for…